Need help with billing, have questions about our service, or want to provide feedback? We're here to help.
Have a question about our services or need technical support? Fill out the form below and we'll get back to you within 24 hours.
For general questions and support
support@askgeek.net
For billing questions and subscription management
billing@askgeek.net
Available Monday - Friday, 9 AM - 6 PM CST
+1-855-619-6500
Our business headquarters
5038 158th st, Oak Forest, IL 60452
Visit our main website
www.askgeek.net
You can cancel your subscription anytime by logging into your account, going to Billing Settings, and clicking "Cancel Subscription". Your access remains active until the end of your current billing cycle.
We typically respond to support tickets within 24 hours during business days. For urgent billing issues, please call our phone support line.
Refunds are handled on a case-by-case basis. Please contact our billing support team at billing@askgeek.net to discuss your specific situation.
You can update your payment information by logging into your account and going to the Billing section. If you need assistance, contact our support team.
Ask Geek provides advisory and consultation services only. For emergency situations requiring immediate professional intervention (electrical, plumbing, automotive emergencies), please contact your local emergency services or qualified local professionals immediately.