Ask Geek - Expert Help, Anytime

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our services.

2. How We Use Cookies

Ask Geek uses cookies for various purposes to enhance your experience on our platform:

To remember your login information and preferences
To analyze website traffic and user behavior
To provide personalized content and recommendations
To improve our website performance and functionality
To ensure the security of our platform
To deliver relevant advertisements (where applicable)

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Purpose: Authentication, security, remembering your preferences
Duration: Session and persistent cookies
Can be disabled: No (required for basic functionality)

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if they get error messages from web pages.

Purpose: Website analytics, performance monitoring
Duration: Typically 1-2 years
Can be disabled: Yes (through cookie settings)

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Purpose: Language preferences, region settings, personalized content
Duration: Varies (30 days to 2 years)
Can be disabled: Yes (may affect website functionality)

Targeting/Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Purpose: Targeted advertising, marketing campaigns
Duration: Typically 30 days to 1 year
Can be disabled: Yes (through cookie settings or ad preferences)

4. Third-Party Cookies

Our website may also use third-party cookies from trusted partners to help us analyze website usage and improve our services. These may include:

Google Analytics: For website traffic analysis and user behavior insights
Customer Support Tools: For live chat functionality and support services
Payment Processors: For secure payment processing and fraud prevention
Social Media Platforms: For social sharing and login functionality

5. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can usually find these options in the "Privacy" or "Security" section of your browser.

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• View detailed information about each cookie type

6. Impact of Disabling Cookies

While you can choose to disable cookies, please note that doing so may affect your experience on our website:

You may need to re-enter information more frequently
Some website features may not function properly
Personalized content and recommendations may not be available
We may not be able to remember your preferences
Login and authentication processes may be affected

7. Cookie Retention

Different cookies have different retention periods:

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)
Flash Cookies: May persist until manually deleted

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@askgeek.net

Phone: +44 1233 542891

Website: www.askgeek.net

Cookies Policy