⚠️
Important Notice
Ask Geek provides advisory and consultation services only. We do not provide physical repairs, in-person services, hands-on assistance, or professional interventions of any kind.
1. Nature of Services
Ask Geek is an online consultation platform that connects users with verified professionals who provide advisory guidance, troubleshooting tips, and educational information. Our services include:
- Expert advice and guidance through chat consultations
- Troubleshooting assistance and step-by-step instructions
- Educational information about various technical topics
- Recommendations for tools, parts, or professional services
- General maintenance and prevention tips
2. What We Do NOT Provide
Ask Geek explicitly does NOT provide:
- Physical repair services or hands-on assistance
- In-person consultations or house calls
- Professional installation or maintenance services
- Emergency response services
- Warranty or guarantee of repair success
- Medical, legal, or financial professional advice
- Services requiring professional licenses or certifications
3. Limitation of Liability
By using Ask Geek services, you acknowledge and agree that:
- All advice is provided for informational purposes only
- You use any guidance at your own risk and discretion
- Ask Geek is not liable for any damage, injury, or loss resulting from following our advice
- You are responsible for assessing your own safety and capabilities before attempting any suggested actions
- We recommend consulting licensed professionals for complex or potentially dangerous situations
4. Emergency Situations
EMERGENCY DISCLAIMER: Ask Geek is not an emergency service. For situations requiring immediate professional intervention or emergency response (electrical emergencies, gas leaks, plumbing emergencies, automotive safety issues), contact your local emergency services (911, 999, etc.) or qualified local professionals immediately.
5. Professional Recommendations
When our experts determine that a situation requires professional intervention, licensed services, or is beyond the scope of DIY guidance, they will recommend that you:
- Contact a licensed professional in your area
- Seek appropriate specialized services
- Discontinue DIY attempts if safety is a concern
- Follow local codes and regulations
6. Accuracy of Information
While our experts strive to provide accurate and helpful information:
- Information is based on the details you provide
- Remote diagnosis has inherent limitations
- Advice may not account for all variables in your specific situation
- Technology, products, and best practices evolve over time
- We cannot guarantee the accuracy or completeness of all guidance
7. User Responsibilities
As a user of Ask Geek services, you are responsible for:
- Providing accurate and complete information about your situation
- Using proper safety precautions when following any guidance
- Assessing your own skill level and capabilities
- Knowing when to stop and seek professional help
- Following local laws, codes, and regulations
- Using appropriate tools and safety equipment
8. Third-Party Recommendations
Ask Geek may recommend tools, parts, or professional services. These recommendations are provided for informational purposes only. We do not endorse specific brands or guarantee the quality of third-party products or services.
9. Intellectual Property
The guidance and advice provided through Ask Geek are for your personal use only. You may not redistribute, republish, or use our content for commercial purposes without explicit written permission.
10. Changes to This Disclaimer
We reserve the right to update this disclaimer at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of any modifications.
11. Contact Information
If you have questions about this disclaimer, please contact us:
Email: legal@askgeek.net
Phone: +44 1233 542891
Website: www.askgeek.net